• 504-957-8499
  • sales@salesprocess360.com

What We Do

Whether you use or are considering Salesforce, SAP, Microsoft Dynamics, Selltis or any other system, we can help you get ROI from CRM. We offer services to help industrial sales organizations at every stage of CRM, from vendor selection and specifications to ongoing training. Call 504-957-8499 or email sales@salesprocess360.com to talk about how your company can get the most from CRM.

CRM Specification

Using our CRM Audit, we'll identify your company's true needs and map a custom plan for CRM success.

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CRM Evaluation

Invite us to join your CRM selection team. We can help you define specifications, make the most of demos and identify providers.

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CRM Implementation

Using our "start slow and grow" approach, we'll work with your company to ensure your implementation is a success.

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CRM Coaching

We'll work with your team on the basic blocking and tackling that we have found companies need to get to the next level in their businesses.

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Latest Insights

In Search of Hidden ROI? Don’t Overlook Employee Onboarding

Onboarding is a challenge for most technical companies. In my 30-plus years as a hiring manager in the industrial automation business it took, on average, three months to learn the product and application basics. Even with three to five years’ experience, it took six mont

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Sick CRM? Get The 5-Step Cure

With CRM, 80% of us suffer from low adoption leading to poor ROI-itis. Fortunately, this condition is not terminal and can be fixed by following five easy steps.  Read More

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Predictive Analytics Delivers an Edge to Industrial Suppliers

The industrial supply landscape is often a battle of having the right solution available when your customer needs it. Do this well and your customer will boost your service score. The result is you get closer to being a true partner and not just a commodity supplier. Rea

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SalesProcess360 Videos featuring Brian Gardner

Get insights based on decades of experience in industrial markets, including why you should think beyond outside sales, how to take a proactive approach to sales opportunities and how to let sales process drive your CRM wish list.

What Our Clients Say

Doug Baker

"Founder Brian Gardner understands the challenges of industrial sales because of his extensive management experience in the field. This gives him a unique ability to explore and analyze problems and suggest solutions."

Doug Baker, Teledyne

Joe Incontri

"If you are a distributor, representative or manufacturer in the industrial equipment sector, you will benefit greatly from SalesProcess360's insights on sales management and customer information systems optimization."

Joe Incontri, Krohne Inc.